3 reviewers not happy with Airbnb
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Created 11 months ago
Updated 11 months ago
My reservation was canceled without any notification—even though it was already paid for. Airbnb showed no concern or offered any solution to fix the situation. I’ve been a loyal customer for years and have even referred others to the platform. I never imagined I’d be treated so poorly.
Now, I’m left with no choice but to share my experience. If I had been the one to cancel, I would’ve been charged a 50% fee. Yet when Airbnb canceled on me, their response was essentially, “Too bad, deal with it.” I was told to wait 10 days for my $800 refund and then just book again—knowing full well that the next reservation could also be canceled without warning. Unbelievable and deeply disappointing!
I am not happy with Airbnb
I had a disappointing experience with Airbnb. While processing a booking for $1,960, the price suddenly jumped to $3,930. When I messaged the host (a message visible to Airbnb), their response was that the price fluctuates based on demand. However, this isn’t fair when I was already in the middle of completing my payment.
What’s even more frustrating is that you can only contact the host once. If you have a follow-up question or need to respond, you’re required to set up a payment method before doing so. The “reply” option gets replaced with “request to book,” and if the host accepts, the payment is automatically charged to your card.
I am not happy with Airbnb
When I was in Tunisia, I had to book an accommodation in Rabat so I could fly to Morocco and from there get back to the UK as I couldn't fly directly from Tunis Airport. Nouvelair stopped me from travelling and when I contacted airbnb to refund me the money, they refused. They should be called rip-off bnb instead.
I am not happy with Airbnb