Reviews context
When reviewers leave feedback for a business or service, they must first select the correct review category.
This helps both readers and the business owner understand the context of the review.
If a review is placed in the wrong category, it may be treated as spam and removed before it is published.
A full list of review categories is provided, but if a suitable option is not available, reviewers may suggest a new one.
- 1.
Working for them
Business reviews from former or current employees should include start and end dates of employment, providing context to the experience.
- 2.
Their services
Reviewers who have used a business’s services should add the date they began using the service, helping readers understand the timeline of their experience.
- 3.
One of Their Products (Single Product Review)
For detailed business reviews about one product, reviewers should provide the product name, price, and purchase date.
- 4.
Their Products (Multiple Products Review)
If reviewing several products from the same business, this category allows broader feedback without requiring individual product details.
- 5.
Their customer service
Business reviews about customer support should reflect experiences both before and after purchasing or using a product or service.
- 6.
Doing business with them
For subcontractors, suppliers, or clients, this category captures experiences of working directly with the business. Dates of engagement should be included for context
- 7.
Other
If none of the categories apply, reviewers can suggest a new category to ensure their feedback is properly classified.