One reviewer recommends Asda ( UK )
One reviewer not happy with Asda ( UK )
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Created 1 year ago
Updated 1 year ago
I just wanted to share my recent experience with Asda George online, and honestly, someone needs to hold them accountable! Many people, including myself, are frustrated because we can’t even get our money back. My last order was in October 2024, and I never received the parcel. When I contacted Asda, they claimed they didn’t have it. I tried to get a refund, but nothing came of it. It was only £30, so I eventually gave up.
What made it worse was the customer service experience. I was directed to a call centre (possibly in Africa), and they asked for my bank details. I decided it was better to lose £30 than to share sensitive information. In the past, refunds were always processed automatically without needing bank details, especially since I paid with the same card. This whole ordeal has put me off online shopping for good. No more Asda George for me!
I need to show my fuel receipts to my employer but every time I fill the car with Diesel, the machine asked me if I need a receipt then nothing happens. I am sure lot of drivers need receipts, such as taxi drivers and people driving for a company. Asda need to fix this issue ASAP.
I am not happy with Asda ( UK )
It's great to see Small Heath Asda offering such a wide range of Asian-style ingredients and halal meat. It's a fantastic place to shop, but I've often noticed that items sell out quickly, and the shelves are frequently being restocked to keep up with demand.