Ben at DFS Farnborough provided outstanding assistance from beginning to end. He addressed all of our questions with patience and professionalism, making the process of purchasing a sofa straightforward and hassle-free. His approachable and friendly manner made us feel completely at ease, ultimately influencing our decision to buy a sofa today rather than delaying it by a month.
The atmosphere at DFS is welcoming and stands out from competitors like SCS and Sofology nearby, where the sales tactics can feel pushy. At DFS, the experience was pleasant and pressure-free, thanks in large part to Ben's excellent customer service.