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Created 3 weeks ago
Updated 3 weeks ago
I purchased a Longchamp Le Pliage bag from Flannels approximately one month ago. I am deeply disappointed with its quality, as the material near the zipper has already begun to peel, despite only light use.
Given the brand's reputation and the premium price point, this level of deterioration in such a short time is unacceptable. Compounding the issue, I reside outside the UK, making a physical return to the store impractical. I expected far greater durability from Longchamp and more accessible customer support from Flannels.