One reviewer recommends Octopus Energy
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Created 1 year ago
Updated 1 year ago
Business email & website verified.
I recently dealt with Fiona, an Octopus Energy specialist, regarding a recurring issue I was experiencing. Whenever I emailed my meter readings, the emails would bounce back a day or two later, which was incredibly frustrating. I decided to call for assistance, and Fiona quickly diagnosed and resolved the problem.
It turned out that my email address and account number were not properly connected. Fiona made the necessary adjustments, ensuring my bill was correctly updated. Her efficiency and charm made the entire process seamless, and I’m now a much happier customer as a result.