One reviewer not happy with Pet Supermarket
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Created 9 months ago
Updated 9 months ago
Business email & website verified.
’ve raised this issue before but have yet to receive a response.
The switch from cardboard boxes to plastic bags is not only worse for the environment but also negatively impacts the quality of the kibble. The new packaging causes excessive breakage, turning much of the food into powder by the time I reach the bottom of the bag. The last portions are then mostly dust with very few intact pieces—completely unacceptable for the product’s intended use.
If this change is permanent, I’ll have no choice but to find a new supplier. I’d appreciate an explanation or resolution at the earliest opportunity.
I am not happy with Pet Supermarket