I recently sold my non-running Audi Q7 to SellTheCar.co.uk and was very pleased with their service overall. They provided a quick and reasonable quote, which was a relief given the high cost of repairing the vehicle. They also arranged to pick up the car directly from the garage where it had broken down.
There was a minor hiccup with the collection process—the first attempt failed because the transport truck couldn’t access the garage due to parked cars. They rescheduled with a smaller truck, but on the new pickup day, no one arrived or contacted me within the scheduled 8 am to 5 pm window, which was inconvenient. It would be helpful if they offered narrower time slots or updated customers about delays.
Despite this, the rest of the process was seamless. The paperwork was simple, with clear instructions for notifying the DVLA and preparing documents like the V5C. The customer service team was professional throughout, and payment was prompt, made directly via bank transfer. Overall, I’m very satisfied with the service and would recommend them, despite the minor inconvenience.