Why Context Matters in Business Reviews on Trust Medium

Business reviews are most valuable when they are placed in the right context. At Trust Medium, reviewers are asked to select the correct review category before submitting feedback. This ensures that readers and business owners clearly understand the nature of the review, whether it relates to working for a company, using its services, or purchasing its products. By categorising business reviews properly, we can maintain transparency, accuracy, and trust across the platform.

If a review is submitted under the wrong category, it risks being treated as spam and may be removed before publication. That’s why Trust Medium provides a comprehensive list of review categories. And if reviewers don’t find the right fit, they can suggest a new category to improve the accuracy of future business reviews.

Review Categories at Trust Medium

To make business reviews more meaningful, we’ve introduced specific categories:

Working for Them

Business reviews from former or current employees should include start and end dates of employment, providing context to the experience.

Their Services

Reviewers who have used a business’s services should add the date they began using the service, helping readers understand the timeline of their experience.

One of Their Products (Single Product Review)

For detailed business reviews about one product, reviewers should provide the product name, price, and purchase date.

Their Products (Multiple Products Review)

If reviewing several products from the same business, this category allows broader feedback without requiring individual product details.

Their Customer Service

Business reviews about customer support should reflect experiences both before and after purchasing or using a product or service.

Doing Business With Them

For subcontractors, suppliers, or clients, this category captures experiences of working directly with the business. Dates of engagement should be included for context.

Other

If none of the categories apply, reviewers can suggest a new category to ensure their feedback is properly classified.

Why This Matters for Business Reviews

Organising reviews into clear categories not only helps potential customers make informed decisions but also allows business owners to understand where they excel and where they need to improve. By requiring context, such as employment dates, purchase details, or service timelines, Trust Medium ensures that business reviews are authentic, useful, and reliable.

With features like category selection, proof of purchase verification, and spam prevention, Trust Medium is redefining the way people write and read business reviews.