At Trust Medium, credibility is everything. Reviews only have value when they reflect real experiences from genuine customers. That’s why we’ve built strong moderation systems to protect businesses and consumers from manipulation, spam, and misleading feedback.
Below is an overview of two key moderation measures we use to maintain a fair and transparent review ecosystem.
Unnatural review activity is one of the clearest signs of potential manipulation. When a business receives a high volume of reviews within a very short period, it raises an automatic alert within our moderation system.
If the business profile is not claimed, the business will be banned indefinitely from receiving reviews. This ensures unverified businesses cannot benefit from suspicious review activity.
If the business profile is claimed, we contact the person managing the profile to issue a warning and explain the detected activity. Continued or repeated violations may result in further restrictions or permanent action.
This approach gives legitimate businesses a chance to address issues while firmly stopping abuse.
Not all reviews are equal, especially in industries where false claims can significantly impact trust. For this reason, Trust Medium requires proof of purchase for certain reviews.
This system allows users to read all feedback while clearly understanding which reviews have been verified and which have not.
Our moderation policies are designed to protect honest businesses, empower consumers, and maintain platform integrity. Flooded review detection prevents manipulation, while proof of purchase verification adds another layer of transparency for readers making important decisions.
At Trust Medium, we believe trust is earned through accountability, clarity, and consistent enforcement. These measures help ensure reviews remain meaningful, reliable, and fair for everyone.